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Warranty & returns
At Bumbag we love making dope shit for our homies. We will happily replace any of our products with you if something is not quite right.
Click here to start your return
Our bags have a 6-month and our chargers have a 12-month manufacturer’s warrant on materials and workmanship. So if your item has something not quite right or is not put together properly we will repair or replace it at our own option. We will not cover normal wear and tear on bags, straps, clasps and batteries or loss/theft of an item. You will void your warranty if you attempt to open up your battery casing. Proof of purchase is required for all warranty claims so make sure you hang onto your receipt. Bumbag will not accept a warranty claim if the item has evidence of excessive wear or misuse.
If you purchased something from our online store and changed your mind, we will happily let you return the item 30 days after your purchase if you can provide the original receipt and the tags are attached. We will happily accept returns or exchanges on full priced items. We will exchange only on sale items purchased. All sale items ending in .97 (cents) are final sale during clearance events. Returns are refundable in the method of payment or store credit.
It’s probably best to shoot us a note and we can take it from there.